To ensure a pleasant experience for your stays,

please take a moment to review our motel's policies

We appreciate your understanding

  • Cancellation and Pet Policy

    Cancellation Policy:

    Cancellations must be made at least 48 hours prior to arrival to avoid a cancellation fee.

    No-shows or late cancellations will incur a charge equivalent to at least one night’s stay.

    Pet Policy:

    To ensure the comfort and safety of all our guests, Continental Motel has a no-pet policy. However, we warmly welcome service animals that are trained to assist guests with disabilities. Please inform us in advance if you will be accompanied by a service animal, so we can ensure a comfortable stay for both you and other guests.

    Thank you for your understanding and cooperation!

  • Terms and Conditions

    1. Booking and Reservations:

    All bookings are subject to availability.

    A valid credit card is required to secure your reservation.

    Guests must provide accurate information during booking.

    A vaild government issued ID (e.g passport or driver's license) is required at check-in

    2. Check-In/Check-Out:

    Check-in time is from 2:00 PM onwards.

    Check-out time is by 10:00 AM.

    Early check-in or late check-out may be available upon request and subject to availability.

    3. Payment:

    Full payment is required upon check-in unless otherwise arranged.

    Accepted payment methods include eftpos card, credit/debit cards and cash (NZD).

    4. Smoking:

    Smoking is strictly prohibited in all rooms and indoor areas.

    Designated smoking areas are available on the property.

    5. Damages and Loss:

    Guests are responsible for any damage to the property or its contents during their stay.

    Lost keys or access cards may incur a replacement fee.

    6. Noise and Conduct:

    Guests are expected to respect other guests and keep noise to a minimum, especially during nighttime hours.

    Disorderly conduct may result in eviction without refund.

    7. Liability:

    The motel is not responsible for loss or damage to guests’ personal belongings.

    Guests use the property’s facilities at their own risk.

    8. Privacy Policy:

    Guest information is collected for booking purposes only and will not be shared with third parties.

    By making a reservation, guests agree to these terms and conditions. For any questions, please contact Continental Motel directly.